Deposit
All wedding cakes require a $100 retainer deposit on the general
cake order to ‘hold the date.’ The remaining balance
is due 15 business days prior to the wedding date.
Cake Consultation
We require that all wedding cake designs have an initial cake
consultation. This consultation may be as long or as short as
you desire; however, your signature on our wedding policies and
understanding is required. At the consultation, we would be happy
to review design ideas, provide samples for tasting, and discuss
any personal recipe needs you have, such as allergies or duplicating
the taste of Aunt Merle’s homemade fruitcake. Your consultation
is not limited to one visit – in fact, two to three visits
may be required to ensure your cake is just what you want.
Wedding Cakes – 75 Servings and Smaller
We are more than happy to service your wedding regardless of the
cake size! For wedding cakes that serve fewer than 75, our minimum
cake order is $300. For small weddings, you may wish to consider
handling the cake as a "party cake." There is no consultation/tasting
and the order is handled directly over the phone or e-mail, but
the cost of the cake may be less than the wedding cake per-slice
pricing. Please complete the Party Cake Request Form on the Parties
tab if you wish to proceed in this manner.
Changes to the Cake Design after the
Consultation
You may change almost anything up to three weeks before the wedding.
If you elect to have gum-paste flowers, note that design changes
can only be made two months prior to the event date. Please, no
changes in size or design after the three-week deadline.
Delivery
Delivery and setup of your cake is a flat rate $50 within the
Raleigh / Cary / Apex / Chapel Hill / Durham area. If your reception
location is outside of this area, your delivery fee will be provided
to you at the time of your consultation.
Inclement Weather/Environmental Emergencies
As long as we have electricity, we will work to complete your
order as planned. If we are unable to complete your wedding cake
due to weather or other emergencies that are not within our control,
we will call you as soon as possible to let you know. Additionally,
if weather or other emergencies preclude us from delivering your
cake, we will call you to discuss options. However, in any situations
not within our control, all monies paid, excluding your 20% deposit,
shall be refunded if your cake is not delivered. If you reschedule
delivery to a new date and/or location, no monies will be refunded.
Materials, Cake Stands, Fountains,
etc.
For cakes requiring a significant amount of equipment, an equipment
deposit is required to cover the cost of any items not returned/damaged
during the event. Please return, at your earliest convenience,
but no later than Wednesday after the wedding, all of the pieces
used in the assembling of your cake (metal, plastic, fabric, Styrofoam,
wood, etc). Any materials not returned by you or returned damaged
will be deducted from the initial retainer and/or equipment deposit.
Fresh Floral
We recommend that you consider adding inexpensive, fresh greenery
around the base of your cake. Your florist or caterer will be
able to help you choose the appropriate foliage.
If you are using fresh flowers on your cake, the florist is responsible
for the flowers and making sure that the flowers and foliage are
safe to place on an edible cake. It is important to note that
some flowers and foliage are not safe to use on a cake, so use
caution when discussing options with your florist.
If you would like us to place the fresh flowers on the cake, you
must make arrangements, in advance, with your florist and have them
contact us for coordination. If you have an excessive number of
flowers to be placed on your cake, there will be a $20 per tier
fee for this service from Cinda’s Creative Cakes, plus the
additional cost of the flowers billed to you by your florist.
Cancellation Policy
All wedding cakes require a $100 retainer deposit on the general
cake order to ‘hold the date.’ This retainer is non-refundable
and non-transferable. If your wedding is postponed to a future
date, a one-time application of 50% of the deposit may be made.
Any future weddings that this 50% is applied to will be lost if
the wedding is cancelled or further postponed.
Anniversary Cake
Because your beautiful wedding cake does not freeze well for all
home refrigerators, we will be happy to give you a fresh 6"
round anniversary cake on your one-year anniversary! Please contact
us at least wo weeks prior to your anniversary. We do not ship
anniversary cakes; however, you are welcome to schedule your anniversary
cake at your convenience, even if it’s not around your actual
anniversary (within 3 months either way of the actual date). |
